Residents > Nogales Rides

Nogales Rides

 

General Information

 

The public transportation program of the Public Works Department, known as “Nogales Rides”, provides transportation services to Senior citizens, developmentally disabled, special needs or physically impaired people. Service is provided Monday through Friday, with hours of operation beginning at 8:00 a.m. and continuing to 5:00 p.m. Monday through Friday.  Vehicles will be picking up passengers from curbside to curbside.

 

Passengers are required to call dispatch 24-48 hours in advance to schedule a trip.  It is in the client’s best interest to call in 48 hours in advance, especially if they have a time deadline, such as a doctor’s appointment or need to report to their place of employment. The system currently operates with 2 (two) 12 passenger box car and 1 (one) 12-passenger van.  Our box cars are wheelchair accessible. 

 

Drivers provide assistance to passengers with disabilities as needed to board the vehicle and secure their wheelchair or other equipment (walkers, oxygen bottles, etc.) as needed. Service is provided within the Nogales city limits. There is no fee charged for these services, though a $1.00 donation is encouraged. This division report to the City Engineer who reports to the Public Works Director.

 

CALL 520-285-5757 to make your reservation.  Services are available in English and Spanish.  Buses are dispatched from the City of Nogales Public Works Building located at 1450 Norht Hohokam Drive in Nogales.

 

Mission

The mission of the public transportation program of the Public Works Department, known as “Nogales Rides”, is to provide an excellent transportation service to Senior citizens, developmentally disabled, special needs or physically impaired people. 

 

Title VI

The City of Nogales operates its program and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the City of Nogales

 

For more information on the City of Nogales' civil rights program, and the procedures to file a complaint, contact 520-287-6571; email title.vi.complaint@nogalesaz.gov; or visit City Hall at 777 North Grand Avenue, Nogales, AZ 85621. For more information, visit http:\\www.nogalesaz.gov/titlevi

 

A complainant may file a complaint directly with the Federal Trasit Administration by filing a complaint with the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington DC 20590.

 

If information is needed in another language, contact 520-287-6571.

 

Si se necesita informacion en otro idioma, llame al 520-287-6571.

 

Useful Resources

Nogales Ride Brochure

Nogales Rides Driver Handbook

Title VI Plan

Title VI Complaint Form

Title VI Formulario de Quejas

ADOT ADA and Title VI Nondiscrimination Notice to the Public

Nogales Rides Operating House, Public Notice of Title VI Rights