Customer Service

Important Tax Code Announcements and Documents

City of Nogales Tax Code 2014

Important Financial Disclosures & Payment Information


Paying With a Check

When you provide a check as payment, you authorize us either to use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction.

Insufficient Funds Charge

Providing a check with insufficient funds will result in a $25 additional fee.

Past Due Water, Sewer, Garbage Bills

The due date printed on your statement is for the current billing. If there is a "Past Due Amount" it must be paid immediately. Otherwise your service will be interrupted or your account will be sent to collections.

Timing of Payments

All payments processed up to 9:00 PM will be posted the following business day. If you are making a payment for an anticipated water shut-off, please call the Water Department during business hours of 8:00 am to 5:00 pm at (520) 287-6571 to confirm your payment, otherwise, your service could be subject to interruption.

Sales Tax and Occupational Tax License Renewal Payments

Your Business License Renewal can be renewed online. To pay your license renewal, please have your credit card and business license number information available. Your license number is required to pay online. If you do not have your license number, please contact The Revenue Department at (520) 287-6571.

If you are paying your renewal after the due date, or if your account is delinquent please be aware that penalties and interest may have been added to your account, which may not show on this screen.  If an incomplete payment is made, due to being delinquent, or paid after the due date, your license will not be printed, and your business will be operating without a license.

Sales Tax Return Payments

A Sales Tax Return is considered timely if received by the last business day of the month.  A business day is any except Saturday, Sunday or a legal holiday.  If for any reason either / or, your Sales Tax Return or your Payment is not received by the last day of the month, penalties and interest will be added. You may remit your sales tax amount due via online by using either a Visa, Mastercard or Discover Card only.

Utility Bill Payments (Water, Sewer, Garbage)

To pay your bill online, you will need your utility account number. You can find your account number printed on your statement.  If you do not have your account number please contact the Water Department at (520) 287-6571.

The due date for your bill is printed on your statement. Should you receive a Final Notice, and payment has already been made, or If you are unable to pay by the due date noted on your bill, and would like to make payment arrangements, please contact the Water Department at (520) 287-6571, Monday through Friday from 8:00 AM to 5:00 PM. Failure to pay your bill by the due date printed on your statement will result in termination/suspension of services.

Ambulance Payments

The City of Nogales can also receive your Ambulance Bill Payment.  In order to receive your payment via this method, please have your credit card number, Patient Number, Call Number, Patient's Name and the Date of Service available.  This information is required; otherwise, we will not be able to process your payment.  If you do not have this information, or if you received a Delinquent Notice, and would like to make payment arrangements, please contact Fry-Fire at (520) 378-3276, failure to do so may result in sending your information to a collection agency.

Payments can also be made in the following ways:

  • By Mail to City of Nogales, 777 North Grand Avenue. Nogales AZ 85621.
  • In Person at: The City of Nogales, City Hall Building, 777 North Grand Avenue. Nogales AZ 85621.
  • Payment by Phone to:  Telephone number (520) 287-6571 using a debit/credit card.

Please call us so we can help you through the process!


Email us at:

Hours of Operations:

Monday-Friday 8:00 am to 5:00 pm

Closed National Holidays


Nogales City Hall

777 North Grand Avenue

Nogales, AZ 85621


Business Forms
Business License Application How to apply for a business license
Business License Renewal Form Sales Tax Rates
Sales Tax Return (PDF) Business License Classification & Fees
Sales Tax Return (Excel File with Automatic Calculations) Open Your Business in Nogales Brochure